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FAQ

Where Seeds and Data Grow Together

Frequently Asked Questions

1. How has your software improved operational efficiency and reduced costs for other companies in our industry, and how can it do the same across our departments?

SeedSoft improves operational efficiency and reduces costs by integrating essential tools such as variety catalogs, trial management, pricing, and lifecycle tracking into a seamless digital ecosystem. This allows companies to monitor field trials in real-time, collect and analyze data, leading to faster, data-driven decision-making. This integration results in significant cost savings and increased operational efficiency across various departments. Additionally, you can estimate potential gains using our specially developed calculator available at this link seedsoft.io/roi-estimator

2. Is your software scalable and adaptable to support our business model and expansion across teams, locations, and regions over the next 3–5 years?

Yes, SeedSoft is built as a multi-tenant SaaS platform that supports global deployments with hundreds of varieties across 50+ countries. Its modular design allows for the activation of new features or sites as needed, making it highly scalable and adaptable to support business expansion across teams, locations, and regions over the next 3–5 years.

3. Can we customize modules to fit our specific company processes?

Absolutely, SeedSoft offers a suite of tools tailored to meet the specific needs of seed companies, providing a high level of configurability. This allows customers full control over how the platform is structured and used. Administrative users can independently manage and tailor the system to fit their specific workflows and business needs. For example, you can customize product catalogs, reports, and add custom fields. You can also create observation protocols and decide what data to collect, how it should be structured and displayed, and who has access to specific data or modules. The software allows for extensive customization, including data views, sorting and filtering information, reordering columns, and other functionalities to fit specific company processes. This flexibility ensures that each organization can adapt SeedSoft to reflect their own internal processes without requiring vendor intervention, ensuring that the software aligns well with your unique business processes.

4. How do you support long-term partnerships? Do you take the needs of your customers into account when developing your software?

SeedSoft is committed to fostering long-term partnerships by actively incorporating customer feedback into our development process. We regularly release updates that reflect the needs and suggestions of our users, such as the introduction of the task module and media asset management features. Additionally, we keep our users informed and engaged through newsletters that highlight new features and improvements. This approach ensures that our software evolves in alignment with user requirements, supporting a collaborative and enduring relationship.

5. What KPIs can we track to measure the success of the implementation?

With SeedSoft, you can track a variety of key performance indicators (KPIs) through our comprehensive management dashboards. The web version now includes a completely new Dashboard module designed to give you a quick and clear overview of what matters most. This module provides insights into trial completion rates, sample usage, sales activity, team productivity, and task status. Additionally, you’ll find a visual summary of trial status and task progress, along with a table showing the most recently updated varieties at the bottom.
By monitoring these metrics, you gain clear, actionable data that helps measure the success and efficiency of your operations.

6. Does SeedSoft support multi-language and multi-country operations, and how can it help manage multi-language marketing content or international campaigns?

Yes, SeedSoft is designed for multinational use, supporting multi-language catalogs and managing trials globally. Our interface is currently available in English and French only. However, when it comes to data input, the system fully supports different language characters, both on the web platform and the mobile application. This means users can enter and manage text in various languages, such as Japanese, without any issues, whether it’s for product names, descriptions, comments, or trial notes.

7. What kind of visibility and control will we gain as management?

As management, you will have comprehensive visibility and control over your operations. SeedSoft provides real-time insights into trials, inventory, media, CRM activities, and key analytics, enabling informed cross-departmental decision-making.
Additionally, the client’s admin has the authority to manage who sees what and who has specific permissions, allowing for tailored access and control within the organization. This ensures that you can effectively oversee and manage your team’s access and interactions with the system.

8. What is your pricing model (user-based, module-based, usage-based)?

SeedSoft operates on a user-based pricing model with monthly, quarterly or yearly recurring fees. This model includes several types of users:

Full Users: full access to the system, limited only by your decisions
Sales Users: read-only access to varietal information, but full access to CRM, trials, DAM etc.
Trialists/Read-Only Collaborators: trialist has only access to the mobile app – can add observations, assessments and photos/read-only collaborator – has read-only access (supplier that can see trial results, customer that can see price list, sales KAM with variety info access).

This pricing structure allows SeedSoft to cater to different user needs within an organization, providing flexibility and scalability based on the level of access required.

9. Are there any hidden fees (e.g. for support, integrations, data exports)?

There are no hidden fees with SeedSoft. Costs for basic system installation, including data loads and setup, will be estimated before contract signature and included in the offer.

10. Can you provide client references or case studies?

Customer testimonials can be found on our website: seedsoft.io, in the “What Our Clients Say” section. If you are interested in speaking directly with any of our clients, we can arrange that upon request and with prior agreement.

1. How can your tool help us organise product data and work more efficiently as a team?

SeedSoft helps you organise product data by centralising all technical info, trial results, and media in one place. It connects product entries with real-time trial data and makes everything searchable and accessible to your whole team. It improves team efficiency by enabling mobile data collection, assigning tasks, and providing shared access to up-to-date information—so everyone works with the same data and knows what needs to be done.

2. How does it support the lifecycle of a seed variety from trial to catalog?

SeedSoft supports the full lifecycle of a seed variety by connecting trial data, product development, and catalog publishing in one system.

During trials, the mobile app allows field teams to collect structured observations, photos, and notes using crop-specific protocols.
As a variety progresses, all trial results, technical data, and media are stored and linked to its profile.
When ready, the variety can be easily added to the digital product catalogue, complete with descriptions, segmentation, and marketing materials.

This ensures a smooth transition from trial to market, with all data centralised, consistent, and accessible to the whole team.

3. Can you provide client references or case studies?

4. What onboarding or training do you provide, and how do you support quick adoption—especially for non-technical or new users ?

SeedSoft offers a comprehensive range of training resources to ensure quick adoption and effective use of our platform.

Firstly, we offer accessto a comprehensive e-learning platform: SeedSoft Academy.

Secondly, detailed manuals are available on our website, such as the admin manual and user manual, which provide step-by-step guidance on utilizing our software.

Additionally, our mobile app features in-app tutorials to help users become familiar with the platform while on the go.

Finally, as part of the implementation process, we also conduct workshops to facilitate hands-on learning, ensuring that all users, regardless of their technical background, can effectively leverage SeedSoft’s capabilities.

5. How can your system help us organize and access product information during client visits and improve how we prepare materials for fairs?

SeedSoft enables you to create templates for various types of catalogs, which can be generated with just a few clicks whenever needed, such as upon a contractor’s request or for fairs. This allows you to produce a well-organized catalog in seconds, tailored to specific species or varieties. Additionally, you can quickly generate materials related to field trials, enhancing your preparation and presentation capabilities.

6. How can your platform help us maintain accurate marketing materials and collaborate across sales and product teams on campaigns?

SeedSoft’s platform centralizes data management, ensuring all teams access the latest information for accurate marketing materials. It enhances collaboration between sales and product teams with shared data access and real-time updates. The platform allows for quick generation of campaign materials and catalogs, streamlining preparation. Additionally, as you gather images, you can immediately designate which ones are intended for catalogs, further simplifying the process.

7. Does SeedSoft support multi-language and multi-country operations, and how can it help manage multi-language marketing content or international campaigns?

1. Is your mobile app available on both platforms (iOS and Android) and usable offline?

The SeedSoft mobile app is available on both iOS and Android platforms and is specifically designed to function offline. This feature is particularly beneficial for users who work in the field where internet connectivity may be inconsistent or unavailable. The app allows users to collect data offline, ensuring that work can continue seamlessly regardless of internet access. When users have access to the internet, they can manually synchronize the app to upload the collected data to the cloud. This synchronization ensures that all relevant data is accessible to authorized personnel within the company, facilitating efficient data management and collaboration across the organization.

2. Can your system support multi-location and multi-variety trials and help us easily compare observations across these setups?

SeedSoft has been specifically designed to efficiently manage multiple trials across various locations, centralizing all data into a unified platform for streamlined oversight and analysis. This comprehensive system facilitates the creation of protocols that simplify the comparison of results, making it easier to evaluate performance across different trials and locations.
Users can generate PDF trial reports instantly, showcasing varietal performance with selected observations, varieties, characteristics, and photos for personalized and branded reports.
SeedSoft’s powerful analytical tools, featuring pivoting and charting capabilities, enable users to swiftly summarize trial performance and compare different varieties. These tools are instrumental in creating charts for numerical data, offering comprehensive insights that aid in informed decision-making.

3. How does the platform support the work of a Technical Manager or Trialist in capturing and managing various types of data?

SeedSoft provides comprehensive support for Technical Managers and Trialists in capturing and managing various types of data, including observations(notes, photos, geo-tags, crop traits), through its versatile platform. Here’s how SeedSoft addresses these needs:

Customizability: SeedSoft offers extensive customization options, allowing users to define specific agronomic parameters and capture high-quality data relevant to their trials. This flexibility ensures that the platform can be tailored to meet the unique requirements of different trials and research objectives.
Data Management: The platform provides a simple and efficient way to review, filter, and export trial data. This capability ensures that users can easily manage and analyze their data, making it accessible and actionable for decision-making processes.
Tracking Product Samples: SeedSoft helps track the distribution of product samples, providing visibility into how and where samples are sent. This feature aids in maintaining an organized and efficient workflow, ensuring that samples are accounted for and their distribution is monitored.
Planning and Task Execution: The system supports planning and task execution in the field, offering tools that facilitate the organization and management of field activities. This support ensures that tasks are executed smoothly and efficiently, enhancing productivity and effectiveness in field operations.
Overall, SeedSoft is designed to be a robust tool that enhances the capabilities of Technical Managers and Trialists in managing complex trial data and field operations.

4. How can your tool help us organise product data and work more efficiently as a team?

5. How does it support the lifecycle of a seed variety from trial to catalog?

SeedSoft supports the full lifecycle of a seed variety by connecting trial data, product development, and catalog publishing in one system.

During trials, the mobile app allows field teams to collect structured observations, photos, and notes using crop-specific protocols.
As a variety progresses, all trial results, technical data, and media are stored and linked to its profile.
When ready, the variety can be easily added to the digital product catalogue, complete with descriptions, segmentation, and marketing materials.
This ensures a smooth transition from trial to market, with all data centralised, consistent, and accessible to the whole team.

6. Can you provide client references or case studies?

7. What onboarding or training do you provide, and how do you support quick adoption—especially for non-technical or new users ?

SeedSoft offers a comprehensive range of training resources to ensure quick adoption and effective use of our platform. This includes detailed manuals available on our website, such as the admin manual and user manual, which provide step-by-step guidance on utilizing our software. Additionally, our mobile app features in-app tutorials to help users become familiar with the platform while on the go. As part of the implementation process, we also conduct online workshops to facilitate hands-on learning, ensuring that all users, regardless of their technical background, can effectively leverage SeedSoft’s capabilities.

1. Is your software scalable and adaptable to support our business model and expansion across teams, locations, and regions over the next 3–5 years?

Built as a multi tenant SaaS platform, SeedSoft supports global rollouts with hundreds of varieties across 50+ countries. Its modular design allows activation of new features or sites as needed. Yes, SeedSoft is built as a multi-tenant SaaS platform that supports global deployments with hundreds of varieties across 50+ countries. Its modular design allows for the activation of new features or sites as needed, making it highly scalable and adaptable to support business expansion across teams, locations, and regions over the next 3–5 years.

2. Can we customize modules to fit our specific company processes?

3. How do you support long-term partnerships? Do you take the needs of your customers into account when developing your software?

4. What kind of visibility and control will we gain as management?

As management, you will have comprehensive visibility and control over your operations. SeedSoft provides real-time insights into trials, inventory, media, CRM activities, and key analytics, enabling informed cross-departmental decision-making. Additionally, the client’s admin has the authority to manage who sees what and who has specific permissions, allowing for tailored access and control within the organization. This ensures that you can effectively oversee and manage your team’s access and interactions with the system.

5. Is your mobile app available on both platforms (iOS and Android) and usable offline?

6. What is your pricing model (user-based, module-based, usage-based)?

SeedSoft operates on a user-based pricing model with monthly recurring fees. This model includes two types of users:

Active Users: person who has read/write access to the system, €100 per user, minimum of 5/10 users
Trialists/Read-Only Collaborators: trialist has only access to the mobile app – can add observations, assessments and photos/read-only collaborator – has read-only access (supplier that can see trial results, customer that can see price list, sales KAM with variety info access), €0 up to 50 users, €100 per each additional 50 users

This pricing structure allows SeedSoft to cater to different user needs within an organization, providing flexibility and scalability based on the level of access required.

7. Are there any hidden fees (e.g. for support, integrations, data exports)?

There are no hidden fees with SeedSoft. Basic system installation, including data loads and setup, is estimated to take up to 8 hours and is included in the offer. Depending on the homogeneity of the data, there may be additional costs associated with consulting and data adjustments. These costs are transparent and agreed upon in advance.
*In case of consulting needed beyond 8 hours (project management, detailed system configuration etc.) we charge €150+VAT per hour delivered over virtual
channel

In case of in-person presence requirement, individual discussion (travel costs and daily fees to be included)

8. What is included in the subscription: support, updates, mobile app?

The SeedSoft subscription includes support. You will also have access to the latest updates, ensuring you always benefit from the newest features and improvements. Additionally, the mobile app is included, allowing you to manage your tasks and data on the go. Access to specific functions for individual users is managed by an administrator designated by your company.

9. Do you offer volume or multi-year discounts?

This is a matter of individual arrangements. Everything depends on the number of users and the scope of cooperation. We are always open to discussions.

10. What are the terms of payment and contract termination?

At SeedSoft, we offer flexible payment terms tailored to our clients’ needs. Our agreements are typically subscription-based, with monthly or annual payments, depending on the contract. This allows our clients to choose the payment plan that best fits their financial and operational preferences.

11. Can you provide client references or case studies?

12. How are users and roles managed within the platform, and can we define user permissions per module or function?

In SeedSoft, users and roles are managed through an administrative interface where an administrator designated by your company can define and assign specific permissions. This setup allows for detailed control over user access, including the ability to define permissions per module or function, ensuring that each user has access only to the tools and data necessary for their role.

13. What onboarding or training do you provide, and how do you support quick adoption—especially for non-technical or new users ?

14. What does your standard SaaS contract include?

Our standard SaaS contract at SeedSoft includes access to our software platform with comprehensive support and maintenance. It covers regular updates and improvements to ensure you always have the latest features and security enhancements. The contract also outlines the terms of service, including data privacy and security measures, service level agreements (SLAs) for uptime and support response times, and the terms for subscription renewal and cancellation.

15. How do you handle data ownership — who owns our data?

At SeedSoft, we prioritize your data ownership and security. Any data you input into our system remains exclusively yours. We do not claim ownership of your data; you retain full rights and control over it. Our role is to provide a secure platform for managing and processing your data, ensuring that it is handled in compliance with applicable data protection regulations.

16. What happens to our data if we end the contract?

If you decide to end your contract with SeedSoft, you will retain full ownership of your data. We will provide you with an export of all your data in a commonly used format, ensuring that you can easily transition to another system or continue using the data as needed. Your data will be deleted from our systems in accordance with our data retention policy and privacy regulations, ensuring that no residual information remains on our servers.

17. Are you compliant with GDPR or other local data protection laws?

We are fully aligned with GDPR principles.

18. What happens to our data if your company goes out of business or discontinues the service?

In the unlikely event that SeedSoft shuts down, we are committed to ensuring that your data remains secure and accessible to you. Prior to any shutdown procedures, we will provide all customers with ample notice and the opportunity to export their data in a commonly used format. This ensures that you can migrate your data to another system or retain it for your records without any loss of information.

19. Can you sign a Data Processing Agreement (DPA)?

Yes, a standard DPA is available for enterprise customers upon request.

1. What does your standard SaaS contract include?

2. How do you handle data ownership — who owns our data?

3. What happens to our data if we end the contract?

4. Are you compliant with GDPR or other local data protection laws?

We are fully aligned with GDPR principles.

5. What happens to our data if your company goes out of business or discontinues the service?

6. Can you sign a Data Processing Agreement (DPA)?

Yes, a standard DPA is available for enterprise customers upon request.

1. Does SeedSoft support multi-language and multi-country operations, and how can it help manage multi-language marketing content or international campaigns?

2. How can your tool help us organise product data and work more efficiently as a team?

3. How does it support the lifecycle of a seed variety from trial to catalog?

SeedSoft supports the full lifecycle of a seed variety by connecting trial data, product development, and catalog publishing in one system.

During trials, the mobile app allows field teams to collect structured observations, photos, and notes using crop-specific protocols.
As a variety progresses, all trial results, technical data, and media are stored and linked to its profile.
When ready, the variety can be easily added to the digital product catalogue, complete with descriptions, segmentation, and marketing materials.

This ensures a smooth transition from trial to market, with all data centralised, consistent, and accessible to the whole team.

4. Can you provide client references or case studies?

5. What onboarding or training do you provide, and how do you support quick adoption—especially for non-technical or new users ?

6. Does the platform include a CRM that helps us track customer interactions and follow up effectively?

SeedSoft provides tools that enhance CRM capabilities by efficiently managing customer data and interactions. With our platform, you can easily add tasks and set notifications for activities related to specific clients, ensuring you stay informed and proactive in managing customer relationships. Additionally, you can conveniently check the varieties and trials associated with each client, streamlining the way you track and manage customer-specific projects and tests.Does your platform support custom price lists and enable us to generate and export offers easily?

7. How can your system help us organize and access product information during client visits and improve how we prepare materials for fairs?

8. How can your platform help us maintain accurate marketing materials and collaborate across sales and product teams on campaigns?

1. How has your software improved operational efficiency and reduced costs for other companies in our industry, and how can it do the same across our departments?

2. What KPIs can we track to measure the success of the implementation?

3. What is your pricing model (user-based, module-based, usage-based)?

SeedSoft operates on a user-based pricing model with monthly recurring fees. This model includes two types of users:

Active Users: person who has read/write access to the system, €100 per user, minimum of 5/10 users
Trialists/Read-Only Collaborators: trialist has only access to the mobile app – can add observations, assessments and photos/read-only collaborator – has read-only access (supplier that can see trial results, customer that can see price list, sales KAM with variety info access), €0 up to 50 users, €100 per each additional 50 users

This pricing structure allows SeedSoft to cater to different user needs within an organization, providing flexibility and scalability based on the level of access required..

4. Are there any hidden fees (e.g. for support, integrations, data exports)?

In case of consulting needed beyond 8 hours (project management, detailed system configuration etc.) we charge €150+VAT per hour delivered over virtual
channel
In case of in-person presence requirement, individual discussion (travel costs and daily fees to be included)

5. What is included in the subscription: support, updates, mobile app?

6. Do you offer volume or multi-year discounts?

This is a matter of individual arrangements. Everything depends on the number of users and the scope of cooperation. We are always open to discussions.

7. What are the terms of payment and contract termination?

8. Can you provide client references or case studies?

9. What does your standard SaaS contract include?

1. Is your software scalable and adaptable to support our business model and expansion across teams, locations, and regions over the next 3–5 years?

2. Can we customize modules to fit our specific company processes?

3. How do you support long-term partnerships? Do you take the needs of your customers into account when developing your software?

4. Does SeedSoft support multi-language and multi-country operations, and how can it help manage multi-language marketing content or international campaigns?

5. What kind of visibility and control will we gain as management?

As management, you will have comprehensive visibility and control over your operations. SeedSoft provides real-time insights into trials, inventory, media, CRM activities, and key analytics, enabling informed cross-departmental decision-making. Additionally, the client’s admin has the authority to manage who sees what and who has specific permissions, allowing for tailored access and control within the organization. This ensures that you can effectively oversee and manage your team’s access and interactions with the system.

6. How does the platform support the work of a Technical Manager or Trialist in capturing and managing various types of data?

Customizability: SeedSoft offers extensive customization options, allowing users to define specific agronomic parameters and capture high-quality data relevant to their trials. This flexibility ensures that the platform can be tailored to meet the unique requirements of different trials and research objectives.
Data Management: The platform provides a simple and efficient way to review, filter, and export trial data. This capability ensures that users can easily manage and analyze their data, making it accessible and actionable for decision-making processes.
Tracking Product Samples: SeedSoft helps track the distribution of product samples, providing visibility into how and where samples are sent. This feature aids in maintaining an organized and efficient workflow, ensuring that samples are accounted for and their distribution is monitored.
Planning and Task Execution: The system supports planning and task execution in the field, offering tools that facilitate the organization and management of field activities. This support ensures that tasks are executed smoothly and efficiently, enhancing productivity and effectiveness in field operations.
Overall, SeedSoft is designed to be a robust tool that enhances the capabilities of Technical Managers and Trialists in managing complex trial data and field operations.

7. How can your tool help us organise product data and work more efficiently as a team?

8. How does it support the lifecycle of a seed variety from trial to catalog?

SeedSoft supports the full lifecycle of a seed variety by connecting trial data, product development, and catalog publishing in one system.

During trials, the mobile app allows field teams to collect structured observations, photos, and notes using crop-specific protocols.
As a variety progresses, all trial results, technical data, and media are stored and linked to its profile.
When ready, the variety can be easily added to the digital product catalogue, complete with descriptions, segmentation, and marketing materials.

This ensures a smooth transition from trial to market, with all data centralised, consistent, and accessible to the whole team.

9. Can you provide client references or case studies?

10. How are users and roles managed within the platform, and can we define user permissions per module or function?

11. Can we assign work and monitor what’s been done?

Yes, with SeedSoft, you can assign tasks to users and monitor their progress. The platform provides tools for task management, allowing administrators and managers to allocate work, track completion status, and review what has been accomplished. This ensures transparency and accountability within your team’s workflow

12. What onboarding or training do you provide, and how do you support quick adoption—especially for non-technical or new users ?